CNC cortadora fiber laser cutter machine with weld heavy duty frame
# Most advanced IPG fiber laser generator.
# Original IPG water chiller
# Original German high precision cutting head
# Auto-feeding platform
# Stable and effective control system
Raycus Fiber laser generator
Serrate working platform
|Cypcut control system|
Red dot indicator
Water Cooling System
Industry water chiller
Automatic exchange worktable, cover(option)
Application Materials: Fiber Laser Cutting Equipment is suitable for metal cutting like Stainless Steel Sheet, Mild Steel Plate, Carbon Steel Sheet, Alloy Steel Plate, Spring steel Sheet, Iron Plate, Galvanized Iron, Galvanized Sheet, Aluminum Plate, Copper Sheet, Brass Sheet, Bronze Plate, Gold Plate, Silver Plate, Titanium Plate, Metal Sheet, Metal Plate, Tubes and Pipes, etc
1. How to use the machine after receving the machine
Firstly , when you got machine , you need to contact with us ,our engineer will together with your to deal with it ,secondly ,we send user manuals and
CD to you before you get the machine ,Thirdly Our professional technician online teach you until you can use it well by yourself.
2.Payment terms,There are 2 ways to pay money . 1)T/T, means international bank transfer. 30% deposit, we produce the machine for you. 70% before shipping.
It is convenient and fast. 2)Alibaba Secure payment. Reliable and safe, Alibaba will charge a little handling fee.
3.How to choose a suitable machine?
You can tell us the working piece material, size, and the request of machine function. We can recommend the most suitable machine according to our experience.
Other kinds of payment we can consider if acceptable for us.
4.Do you have a setup and equipment commissioning service?
Yes,we have. The machine was installed and debugged before delivery. You can use the machine directly after receiving it. Of course, we also could let our technologists go to your country to install and debug the machine.
5. What is the warranty period for the equipment?
Three years warranty and 24 hours online professional technical support.
6. How to choose a good machine?
1)Machine quality.If you plan to choose a so cheap machine,maybe the quality is bad.And you have to order another machine after you use it for a period.This situation will have a bad effect on your producing.So the quality of the machine is most important factors to choose a machine.
2)Future more,aftersales service is very important, too.Good aftersales service represent the image of a company .After you use the machine and find some problem of machine,
a good after-sales can solve it effectively and protect the rights of consumers’.
3)The third is technical support.Because of time difference,there is a big problem to communicate with the seller. When you need help, maybe it is the sleeping time for the sellers. So the effectively contact information and serve is also useful to you. Other sellers maybe can not do this, but our company can provide 24th service a day,we could go to your place to help you solve some problems if necessary.
4)The last is company. In order to ensure their image, a company with good reputation usually can produce good quality machine .As our company, we specialized in CNC machine is more than 10 years, the professional engineer teams,the advanced equipment and the good service have earned us good reputation in world market.
7. If you want to know whether the machine can work on your material, please tell me:
1)What materials do you want to engrave or cut?
For different types cnc woodworking machine apply to different material.
2)What’s the max size of the material?(Length *width* thickness)
For it decided the working size of machine.(for example: BCM600*900mm)
Once you tell me about this, then I am able to recommend you the most suitable machine and best price for you. Or we can customize one for you.
8. This is the first time I use this kind of machine, is it easy to operate?
1) English guide video and instruction book are sent to you free together with the cnc router.
2)Free training course in our factory. Engineers are available to serve overseas but all the expense needs being paid by your side.
3)24 hours technical support by calling, video and email.
9.Terms of payment
30% T/T in advance, 70% T/T before delivery.
After we receive your deposit, we will arrange production, during production period, we shall report the production quality, product progress to ensure the clients fully control, meanwhile machine pictures and videos will be sent to clients in time, when they make sure everything is ok, transfer the balance and we arrange to delivery machine.
After sales service and warranty :
#2 years guarantee of the whole machine, Main parts(excluding the consumables) shall be changed free of charge if there is any problem during the warranty period. Our engineers will make field repairs.
#Out of the warranty, we will provide the consumable parts at an agency price when you need replacement.
#Software is on update for free whole life.
#Our engineer could support you technology to your country if necessary.
#Our engineer could service on weekend even on vacation.
#Our engineer could train you in our factory for free.
#Our engineer could service you 24 hours online by Skype, yahoo, msn, QQ, or by cellphone.
#English manual and CD video for machine using and maintaining will send to you with the machine.
Sales force | BCAM Machinery Co.,Ltd(Jinan)
Company website :www.bcamcnc.com